PSEG Long IslandPSEG Long Island’s customer emails now support language translation.
Long Island and the Rockaways − two diverse regions that reflect the rich cultural mosaic of our operating territory − contribute to a variety of languages spoken. PSEG Long Island knows that language differences pose a significant challenge when communicating with our multicultural customer base and that if customers struggle to understand the language used, they may miss important details about emergencies, or the programs, services and resources we offer. To overcome this barrier, PSEG Long Island is working hard to ensure that information is accessible in the languages spoken in the communities we serve.
If you are one of our customers, you may have noticed that most of our emails hitting your inbox now provide the opportunity to select your preferred language. In fact, you can now choose to have the content translated instantly into any of more than 130 languages – or you can select a preferred language for future emails. (* Limited content, such as text within images, may not be translated.)
In addition, last year, PSEG Long Island introduced a new feature to our public website – the ability to select your preferred language from a list of 11 languages. If you haven’t checked out this feature yet, visit our website here. Then click SELECT LANGUAGE from the top ribbon, and select a language from the drop-down menu.
From convenient services to safety and savings tips, our communications offer something for everyone, including greater accessibility. Please be sure to tell your family members and neighbors about these new features, and help them stay connected!
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